1. Introduction

Melon Finance Limited (“Melon”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your data transparently. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us via our website, services, or communications.

2. Who We Are

Melon Finance Limited is registered in England and Wales (Company No. 13565700) with a registered address at Imperial Court, 2 Exchange Quay, Salford, Lancashire, M5 3EB.

3. Information We Collect

We may collect and process the following types of information:

Identity Data: Name, company name, and job title.

Contact Data: Email address, telephone number, and physical address.

Financial Data: Bank details and transaction data for investment or advisory services.

Technical Data: IP address, browser type, device information, operating system, referring URLs.

Usage Data: Information about how you use our website and services.

Communication Data: Feedback, survey responses, and correspondence.

4. How We Collect Information

Directly from you (e.g., forms, emails, phone calls).

Automatically via website cookies and analytics tools.

From third-party partners (where permitted).

5. How We Use Your Information

To provide advisory and investment services.

To manage our relationship with you.

For internal record keeping and compliance.

To improve our products, services, and website.

For marketing (with your consent).

To comply with legal obligations.

6. Legal Basis for Processing

We process your data under one or more of the following bases:

Consent

Contractual necessity

Legal obligation

Legitimate interests

7. Sharing Your Information

We may share your data with:

Service providers (e.g., IT support, payment processors)

Professional advisers (e.g., legal, financial)

Regulatory authorities (if required by law)

Business partners and affiliates (with your consent)

We do not sell your personal data to third parties.

8. International Transfers

When transferring your data outside the UK/EEA, we ensure appropriate safeguards are in place.

9. Data Security

We use reasonable organisational and technical measures to protect your data against loss, theft, unauthorised access or disclosure.

10. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.

11. Your Rights

You have the right to:

Access your personal data held by us

Request correction or deletion of your data

Object to or restrict processing

Withdraw consent

Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise these rights, contact us at hello@melonfin.com.

12. Cookies

Our website uses cookies for analytics and functionality. You can manage cookie preferences in your browser settings.

13. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

14. Contact Us

For privacy concerns or questions:

Email: hello@melonfin.com

Telephone: +44 3333 366170

Address: Imperial Court, 2 Exchange Quay, Salford, Lancashire, M5 3EB

Terms of Use for Melon Finance Limited

Last updated: 04 July 2025